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About Us

Since 2008, ECR Vault, designed and sold by Milner Technologies, has provided the only integrated, paperless solution in the eye care industry. ECR Vault combines with the power of Crystal Practice Management and Eyefinity's practice management solutions, giving optometry practices the ability to scan, index, and access patient information quickly. 

Milner Technologies is headquartered in Atlanta, GA, and is a leading provider of document workflow and imaging solutions. With over 30 years of industry experience, Milner has helped organizations transform unmanageable paper-based processes into easy-to-use electronic solutions, providing companies with the ability to manage content, streamline processes, and drive a significant return on their investment. 

Learn more about Milner Technologies, online at


Eyefinity, a VSP Global(SM) company, is the eyecare industry's premier provider of innovative business solutions. Serving over 27,000 eyecare professionals, Eyefinity offers Web-based solutions such as frame and lens ordering, claims processing, personalized Web sites with email communication tools, business development programs, industry webinars and resource guides.

Customers throughout the United States and Canada use software solutions including OfficeMate practice management software (PMS), ReportWRITER patient communications, ExamWRITER electronic medical records and the OfficeMate Enterprise multilocation version. Also included within Eyefinity's product portfolio is AcuityLogic™, a practice management software and point-of-sale solution delivered through a software-as-a-service (SaaS) platform.

For more information, visit


Crystal Practice Management logoCrystal Practice Management, is a leading software provider for optometry practices, offering a comprehensive and customizable suite of tools for managing various aspects of practice operations. With Crystal PM, optometry offices can securely store and manage electronic health records, process electronic claims for almost all insurance carriers, and access an exhaustive billing component. The platform also features a multi-doctor scheduling program, enabling staff to efficiently manage appointments and streamline workflow. In addition, Crystal PM offers integrations with a range of other healthcare tools, including durable medical equipment, file management systems, billing services, and patient engagement software. With its diverse range of features and commitment to innovation, Crystal Practice Management is more than just practice management software—it's a comprehensive solution for optimizing the operations of optometry practices. 

For more information, visit

ECR Vault has made the lives of our staff so much easier! We do not need to pull a file every time we need to know anything about a patient. We just look up the patient’s name in the computer and it is all there. Before using ECR Vault, it took us about 5 minutes to get a patient chart. Now it takes us only 5 seconds to get the information. It also saves us hours of filing time that is no longer necessary."

Nicole Rolli, Office Manager
Torrington, CT