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ECR Vault integrates with Crystal Practice Management

News from the Vault

Mar 27, 2023

Peachtree Corners, GA March 27, 2023 – ECR Vault, a secure document storage solution for electronic health records, is excited to announce its integration with Crystal Practice Management – a leading software provider for optometry practices. This integration is intended to improve the workflow and efficiency of optometry offices by reducing data entry duplication, simplifying patient and vendor lookup, and enabling front office staff to quickly and efficiently access patient records. By integrating with ECR Vault, Crystal PM users can decrease their reliance on paper records and optimize document management processes, leading to improved overall practice efficiency, time savings, reduced errors, and ultimately, better patient care.

"We are excited to announce our partnership with Crystal Practice Management to provide optometry practices with an integrated solution that streamlines the storage and management of electronic health records. This will eliminate the need for manual data entry and paper records, allowing optometrists and their staff to focus more on their patients. As a result, we believe this will lead to better patient outcomes and higher satisfaction rates." – Tom Tyler, Sales Director, ECR Vault

ECR Vault's advanced security features ensure that sensitive patient data is always protected, and the platform's user-friendly interface makes it easy to manage and access electronic health records from any location. The integration with Crystal Practice Management will further enhance the platform's usability and enable optometry practices to deliver better patient care.

The integration of ECR Vault and Crystal Practice Management is a significant step forward for both companies, as they seek to improve the overall efficiency of optometry practices. By enabling practitioners to easily access and manage patient records, the platform will reduce the administrative burden on staff, freeing up time to focus on patient care. The integration will also provide optometry practices with the tools they need to meet the changing demands of the industry, including increasing regulatory compliance and changing patient expectations. With this integration, ECR Vault and Crystal Practice Management are paving the way for the future of optometry practice management.

The amount of time any given eye care office spends on administrative tasks is staggering. A lot of these tasks are simple, but they really add up. For example, if you consider the amount of time it takes to retrieve a record (an average of 7 minutes) and then think about the number of files retrieved in a week then records retrieving accounts for a few hours of labor a week.


About Crystal Practice Management

Crystal Practice Management is a leading software provider for optometry practices, offering a comprehensive and customizable suite of tools for managing various aspects of practice operations. With Crystal PM, optometry offices can securely store and manage electronic health records, process electronic claims for almost all insurance carriers, and access an exhaustive billing component. The platform also features a multi-doctor scheduling program, enabling staff to efficiently manage appointments and streamline workflow. In addition, Crystal PM offers integrations with a range of other healthcare tools, including durable medical equipment, file management systems, billing services, and patient engagement software. With its diverse range of features and commitment to innovation, Crystal Practice Management is more than just practice management software—it's a comprehensive solution for optimizing the operations of optometry practices. For more information, visit

About ECR Vault 

ECR Vault is a fast, easy and HIPAA-compliant solution for capturing, storing and retrieving paper records electronically for optometry practices. Designed and sold by Milner Technologies, headquartered in Peachtree Corners, GA. Milner Technologies is a leading provider of document workflow and imaging solutions. With more than 30 years of industry experience, Milner and its family of content software solutions help organizations transform unmanageable paper-based processes into easy-to-use electronic solutions, providing companies with the ability to manage content, streamline processes, and drive a significant return on investment.

We started using ECR Vault when we transitioned to Electronic Medical Records (EMR). The scan speed is amazing and I can't imagine using a typical scanner to scan patient files that are 50 to 100 pages long, not to mention the convenience of scanning both sides at once. I would highly recommend ECR Vault to anyone going from paper to EMR."

Craig Nielsen, OD
Meriden, CT